Refund & Return Policy

30 DAY RETURNS

  • Refunds require proof of product defect through photos. We retain the right to re-make new mats if the first set doesn’t fit. If your order does not meet the specifications provided while ordering, we will work to correct the order to your satisfaction.
  • Shipping costs are non refundable.

2-YEAR WARRANTY

  • Warranty covers unraveling of threads or separation of mat layers or discoloration.
  • Any damage to mats due to mishandling, altering, resurfacing or incorrect usage of mats as well as accidents, negligence or lack of proper care will not be covered.
  • Warranty will also be void from fire/water damage, as well as theft or loss.

PLACING A CLAIM

  • Refunds require proof of defect through photos, please email customer support with order number and photos.